A) VALIDITY OF RESERVATIONS

ALL RESERVATIONS made through this internet site are SUBJECT TO a written confirmation by our Reservations Department.

The automatic e-mail reply provided by this site does NOT constitute a valid reservation unless it is confirmed. It is a Reservation Request and it summarizes all the information received.

For additional information please contact our Reservations Department at 0030 211-2160652.

B) FINAL RATES ARE INCLUSIVE OF:

  • Third Party Liability Insurance
  • Collision Damage Waiver Insurance (C.D.W.) with a deductible of €650.00 plus VAT for groups MCMR, ECMR, CDMR, CCMR, €900.00 plus VAT for groups CCAR, FVMR, IDMR, SDMR and 1200 euro (+VAT) for group FVMD.
  • Theft / Fire Protection Insurance (T.P.) with a deductible of €650.00+VAT for groups MCMR, ECMR, CDMR, CCMR, €900.00 plus VAT for groups CCAR, FVMR, IDMR, SDMR and 1200 euro (+VAT) for group FVMD.
  • VAT, unless indicated otherwise
  • 24 – hour Road Assistance
  • Airport Tax

C) EXTRA CHARGES

ITEM DAILY (€) WEEKLY (€)
Insurance:
Personal Accident Insurance (P.A.I.) 2,50 15,00
Other Charges:
Additional Driver 2,50 15,00
Child Seat / Baby Seat 3,50 23,00
Snow Chains 3,50 23,00
GPS 8,00 55,00

Deliveries / Collections out of office hours (21:00-08:00): € 25,00

D) OTHER TERMS AND CONDITIONS

Age Requirements: Minimum driver’s age is 23 years for car groups MCMR, ECMR, CDMR, CCMR and 25 years for ICMR, SCMR, CCAR, FVMR.

Driving Requirements: Renters must have a valid driving license, issued at least one (1) year before the rental, accompanied by an International Driver’s Permit (for non-EU citizens). Driving is on the right hand side of the road. Drivers must also present their passport (in Latin script) and a valid credit card in their own name at the time of rental. Accepted credit cards are: VISA, MASTERCARD, MAESTRO.

Minimum Rental: One day (24 hours).

Rental Duration: Rental days are calculated on a 24 hour basis from the vehicle’s pick up time, with a grace period of three (3) hours. Further delay will result in an additional charge equal to one (1) day’s rental. No refunds for late pick-ups, early returns or unused days.

Rentals with a duration exceeding seven (7) days, are calculated for the first seven (7) days based on the weekly rental and for any additional day on the daily rate. For example the cost for a 10-day rental is: the weekly rental plus 3 daily rates. Any rental beginning in Low Season and ending in High Season or vice versa will be charged pro rata.

Additional information: For additional information or clarifications please contact us at:

Auto Quality Rentals

14, Vasileos Konstantinou Ave, 19400 Koropi, Athens, Greece

Tel.: +30 211 2160652 Fax: +30 211 0125067, e-mail: info@aqr.gr

Delivery and Collection of vehicles: All our stations are OFF-TERMINAL locations. The company offers Meet & Greet Service at airports and ports only if exact arriving details (flight no, ship name etc) have been provided on the reservation. A company representative, holding a sign with the client’s name, will meet renter at the Arrivals Hall Information Desk / Port. If no arriving details are provided the client has to contact the local office for shuttle service but this may delay the client.

Delivery / Collection Service is available for free at Auto Quality Rentals’s stations and airports / ports (except Rafina and Piraeus). For other destinations, a fee will apply as follows: a) within city limits and the ports of Piraeus (€ 30,00) and Rafina (€ 25,00 ) b) out of city limits €0.60 per km. Out of office hours (21:00 – 08:00) delivery/ collection the charge is €25,00. All charges are per service.

Refueling: Renters returning the car with less fuel than delivered will be charged with the cost of the missing fuel. No refund will be given for unused fuel.

Traffic fines: All traffic fines and consequent administrative sanctions incurred during the rental period are under the renter’s responsibility.

Rentals from station to station: Vehicles must be returned to the renting station unless it is otherwise agreed. One-way rentals are free of charge, only between the Athens airport and the Athens downtown station. All other one-way rentals will be subject to a charge according to the distance.

Cross the border rental agreements: Vehicles may not cross Greek borders.

Ferrying the car: is allowed subject to the obtaining the prior consent of the Reservations Department (tel no: + 30 211 2160652)

Availability: The Company reserves the right to substitute the car, in exceptional cases, with one of a similar type.

Road Maps: Available upon request.

Road Assistance: 24 hour road assistance (tel. 11555)

Accident Care: 24 hour road assistance (tel. 11555)

Cancellation fees: All cancellations must be confirmed via fax or e-mail at least two (2) days prior to pick up date or a one (1) day’s charge will apply. A one (1) day charge will apply for non-show reservations.

Extra Charges: Payable by the renter upon vehicle’s pick up. All extra charges are subject to VAT. Any change of VAT or local taxes will affect accordingly the rates quoted.

Method of Payment: Once the reservation is accepted a 20% deposit is taken from the credit card provided. The remaining balance is paid at the time of delivery of the vehicle.

E) INSURANCE COVER

Third Party Liability Insurance is included in the rental rates and covers: a) Death and bodily injury damages to third parties up to €500,000.00, b) Property damages to third parties (excluding Auto Quality Rentals vehicles’ damages) up to €100,000.00, c) for damages to the rented car, the customer is responsible up to the purchase value of the car at the time of the accident less 20%.

Collision Damage Waiver Insurance (C.D.W – P.D.W.): The renter’s responsibility for damages to the vehicle is limited to the amount of €650.00 (+VAT) for groups MCMR, ECMR, CDMR, CCMR, €900.00+VAT for groups CCAR, FVMR, IDMR, SDMR and 1200 euro (+VAT) for groups FVMD. If the renter wishes to reduce the excess to zero (C.D.W.) he has the option to pay an additional daily amount of €12,00 (+VAT) for groups MCMR, ECMR, CCMR, CDMR, €18,00 ( +VAT) for groups CCAR, FVMR, IDMR, SDMR and €20,00 (+VAT) for group FVMD.

A deposit (via credit card) equal to these amounts will be required at the time of rental and will be refunded provided that the vehicle is returned undamaged.

Theft – Fire Protection Insurance (T.P.): Is included in the rental rates. The renter’s responsibility in case of vehicle’s theft or fire is reduced to €650.00 (+VAT) for groups MCMR, ECMR, CDMR, CCMR, €900,00(+VAT) for groups CCAR, FVMR, IDMR, SDMR and 1200 euro (+VAT) for group FVMD. T.P. may not apply in case of proven negligence on behalf of the renter. T.P. does not cover theft or damage of any personal belongings.

Personal Accident Insurance (P.A.I.) covers the driver of the rented car against death, total permanent disability by traffic accident up to the amount of €10,000.00 and can be purchased at €3.00 per day.

NO insurance covers the renter from:

a) It does not cover the damages to the underside of the car, windscreens, tyres and wheels, car roof and interior, the violation of the car locks, the car keys, lost or stolen and any damage caused as a result of driving the vehicle off-road, or on untarmacked roads negligently or without due care and attention. b) Any event resulting from alcohol or drug abuse c) Damages caused during the transportation of the car by ship d) Damages due to violation of any provisions of the Greek Traffic Law e) Damages due to violation of the parameters of the Rental Agreement.

The Rental Agreements are written in the Greek and English languages, where terms and conditions and emergency telephone numbers are indicated.